In today’s competitive business world, maintaining good customer relationship is the key to success. The way any organization manages customer relationship is a benchmark to assess its efficiency and market strength. CRM, Customer Relationship Management, serves as the most powerful solution that helps businesses to foster strong customer relationships and improve their customer retention power by maintaining quality-oriented and insightful conversations. From contacts management, dashboard charting, lead tracking, RSS syndication, email processing, opportunity management, case management to any other custom requirement, Viprak’s team of professionals having years of experience to their credit, excel at providing effective CRM solutions effortlessly.
CRM offers a complete solution when it comes to recording customers’ data at a central place and accessing it at the right time. If data is maintained from a central place, it facilitates streamlined customer service, error-free sales channel and automated processes involved in different segments of business.
- Strategic CRM – Collection, segregation and application of the information related to customers to facilitate enhanced value proposition.
- Analytical CRM- Handling of Internal business-wide data such as Sales Data, Finance Data and Marketing Data.
- Operational CRM – Automation such as Marketing Automation, Sales Force Automation and Service Automation.
- Collaborative CRM – Establishment of new communication systems such as web forums, chat rooms, VoIP, Electronic Data Interchange, etc.
Functional, Stable & Customizable CRM Solution– As You Require.!
Secure Robust CRM System To Automate Vital Business
Processes Including All Interaction Channels With The